Understand, Predict & Influence Customers

Artificial Intelligence & Behavioural Psychology to help brands send relevant marketing messages in real-time

How does it work?

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How it Works

Suzu intelligently personalises the journey of every visitor on your site in real-time, as they browse. As a result we can increase engagement, revenue & retention.

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Dynamic Profiling

Continuously predict hundreds of traits for each customer such as basket size, purchase intent, price sensitivity, product preferences and more.

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Artificial Intelligence

Dynamically learn from & adapt to every customer interaction with your site using cutting edge AI research.

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Behavioural Messages

Predict & select the marketing action which maximises CLV. Only users who really need a message will see one.

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Fair Business Model

Control experiments demonstrate exactly how much value Suzu adds to your business & align our incentives perfectly with yours.

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Install in Minutes

Technical integration takes under 5 minutes and we help you craft the perfect messages.

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Unique Insights (Coming Soon)

Automatically generate insights about your customers' journeys, impossible to discover with traditional static analysis techniques.

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Dynamic Profiling

Decisions are driven by the subconscious mind and by emotion. Behaviour, in the form of page views, mouse movements & image hovers reveal a user's subconscious state.

This state is deeply personal & evolves throughout the customer journey. Suzu’s Artificial Intelligence technology constantly adjusts its behavioural profile of each user in real-time.

The behavioural profile is combined with predictive profiles based on a user's intents, concerns, preferences and value.

Suzu then leverages the power of these personalised profiles with targeted messages to increase sales. Interacting with customers while they are still on your site and in-the-moment.

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Behavioural Messages

Just building a dynamic profile of each user isn’t enough. We also predict which message will resonate given a customer’s current state & select the perfect message to maximise conversion on a person-by-person basis.

Each marketing message is grounded in behavioural psychology research and a deep understanding of consumer concerns & hesitations.

Our massive datasets, encompassing millions of customer interactions, reveal which messages have the greatest impact. Once we start interacting with your customers, our algorithm is then fine-tuned for your site.

Join forward-thinking eCommerce retailers.

We'd love to show you what we're up to.

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Selected Clients

muddypuddles_tile

+15% increase in on-site conversions.

sassebelle_tile

+18% increase in total revenue.

Learn how Artificial Intelligence is changing online marketing

Request a demo from our team